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    Home»google-jobs»Diversity Equity Inclusion Program Manager, Google Customer Solutions
    google-jobs

    Diversity Equity Inclusion Program Manager, Google Customer Solutions

    naryanoBy naryanoAugust 14, 2020Updated:December 26, 2025No Comments3 Mins Read
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    Diversity Equity Inclusion Program Manager – Google Customer Solutions

    • Google
    • Redwood City
      , 
      CA
      , 
      USA
    • New York
      , 
      NY
      , 
      USA
    Apply

    google-jobs-google-careers
    Diversity Equity Inclusion Program Manager, Google Customer Solutions

    Minimum qualifications:

    • 5 years of experience leading end-to-end
      cross-functional projects.
    • 5 years of experience in communicating,
      aligning, and managing internal stakeholders across multiple levels, including
      executive leadership or equivalent experience in a client-facing role.
    • Experience working across organizations and
      regions and stakeholder management.

    You may like to see: Cloud Value Advisor, Google Cloud

    Preferred qualifications:

    • Diversity, Equity and Inclusion (DE&I)
      subject matter expertise.
    • High degree of discretion and experience
      working with privileged, confidential information.
    • Ability to seek understanding in ambiguity,
      and resilient in the face of setbacks. Passion for developing oneself and
      others.
    • Ability to deliver clear, compelling and
      globally relevant communications.

    About the job

    • The Business Strategy and Operations
      organization provides business critical insights using analytics, ensures cross
      functional alignment of goals and execution, and helps teams drive strategic
      partnerships and new initiatives forward. We stay focused on aligning the
      highest-level company priorities with effective day-to-day operations, and help
      evolve early stage ideas into future-growth initiatives.
    • As the Diversity, Equity, and Inclusion
      Program Manager, you will drive execution against the overall DEI plan for GCS
      globally. You will help develop the Go-To-Market approach for the GCS DEI plan
      in addition to project managing equity, representation, and inclusion
      initiatives. An additional focus on accelerating progress for Black+, Latinx+
      Googlers and women will be a key aspect of this work.
    • You will hold leadership accountable to the
      DEI plan by monitoring and reporting on progress against key initiatives on a
      quarterly basis. In this role, you’ll engage with sales and operations leaders
      on the GCS Inclusion and Equity Councils as you manage progress against
      work-streams. You will be responsible for synthesizing qualitative feedback and
      diverse perspectives to help inform and shape decision-making and strategic
      discussions at the leadership level.
    • In this role, you will drive the cadence and
      operational rigor across working teams. You will leverage the domain expertise
      of key partner teams in shaping the work, including People Partners, and
      Staffing.
    • Your overarching objective will be to help
      keep GCS leadership accountable in driving progress against their DEI Charter
      and Commitments and help shape the culture of GCS to be a place where we can
      drive equitable processes and team norms to attract, develop, and grow diverse,
      representative, and inclusive teams.
    • When our millions of advertisers and
      publishers are happy, so are we! Our Google Customer Solutions (GCS) team of
      entrepreneurial, enthusiastic and client-focused members are the “human
      face” of Google, helping entrepreneurs both individually and broadly build
      their online presence and grow their businesses. We are dedicated to growing
      the unique needs of advertising companies. Our teams of strategists, analysts,
      advisers and support specialists collaborate closely to spot and analyze
      customer needs and trends. In collaboration, we create and implement business
      plans broadly for all types of businesses.

    Responsibilities

    • Manage end-to-end project management of
      Google Customer solutions DEI plan and initiatives.
    • Build the Go-to-Market plan for Google
      Customer Solutions DEI priorities, leveraging domain expertise of partner
      teams, including Google Customer Solutions People Partners, Staffing, and
      Diversity Business Partners.
    • Partner in the development of Google Customer
      Solutions-wide DEI communications strategy and engagement plan.
    • Drive excellence in execution against Google
      Customer Solutions DEI plan, monitor, and report on progress against
      operational plan to Google Customer Solutions leadership.

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